My son, Kevin, is my personal 'help desk' when it comes to computer problems. It's a privilege to have access to such good support when the computer gremlins hit. If you have ever had the misfortune to contact support provided by computer companies, software companies, cable internet providers or hosting services, you know what I mean. First you have to decipher the accent (Pakistan? India? China? etc.). Before long you realize they are just reading a manual - probably no better than the one that came with your computer or software, etc. Of course to even get through the automated phone system and to a live person takes the IQ of an Einstein and the patience of Job himself. So I appreciate my son.
We spent 2 or 3 hours on the phone tonight working on slow cable internet problems I'm having with Comcast. We also worked on problems (part learning curve) on a new program we are playing with. Some of it involved "how to" issues right here on blogspot. Like adding this little slide show. Hope you enjoy it [if I get it added and working].
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